ShopperScape

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Welcome to the ShopperScape™ Newsletter November 2005

PREDICTIONS
  • Don't expect press about lack of housing value growth in some pockets of the country to affect consumers' housing-related plans unless a downturn knocks on their own front doors.
  • Anticipate better spending moods this month than last as the immediate impact of the hurricanes fade in most parts of the country and from most consumers' minds.
  • Expect wallets to open just a little wider than last month for discretionary purchases like entertainment, consumer electronics and home décor. Plus the usual holiday gift shopping for toys for the kids, fine jewelry for Mom and underwear for Dad will begin.
  • But, don't expect as much holiday cheer as last year. Retailers will turn to more promotions to get shoppers to part with their money.
HOT OFF THE PRESS

Slow Housing Value Growth Not Yet Affecting Most "Home Sweet Homes"

Despite the recent slowdown in the growth of housing values in some areas, most consumers don't yet feel the effects on their households. For the minority of consumers feeling the effects of slowing growth in housing value concern over the value of their house is most likely to keep them up at night (Figure 1).

  • Nearly three-quarters of all consumers feel the lack of growth in their housing values will have no effect on their household. This percentage is even higher among Down Market consumers who are more likely to be renters than owners.
  • Consumers in the up market are most likely to feel concern if the growth in their housing value slows down. This concern is likely to result in many shoppers deciding to stay in their current housing situation.
  • Due to the slowdown in the growth of housing values, nine percent of all shoppers are less likely to move to more expensive housing. Other actions like pulling back on home remodeling or decorating are only likely among even smaller percentages of consumers.

Figure 1


          Source: Retail Forward ShopperScape™.

NOVEMBER CONSUMER OUTLOOK

Future Spending Index Shows Encouraging Holiday Trends

Retail Forward's Future Spending Index registered an improvement this month following October's falloff, a sign that consumers plan to increase the spending pace in the first month of the holiday shopping season. The index rose to 96.8 from 94.0 last month (Figure 2).

"This month's results indicate that the harsh hurricane season is quickly becoming a distant memory for those not directly affected," said Steve Spiwak, an economist with Retail Forward. "The short-lived hurricane impact is most evident in a bounce back in optimism about job prospects, the key driver of spending. The moderation in gasoline prices from post-hurricane peaks also is boosting spirits as the holidays approach."

Indeed, ShopperScape™ results show that far fewer shoppers say they will curb holiday spending as a result of the storms compared with last month. This bodes well for discretionary services and products, such as entertainment outside the home and consumer electronics, which were most vulnerable to last month's storm-induced dip in spending plans.

Still, shoppers also said they plan to spend at a softer pace than last holiday, which is in line with Retail Forward's forecast for a modestly weaker holiday shopping season. Additionally, most shoppers reported that finding the best bargains on gifts will be a primary goal, which should produce a highly promotional holiday season.

Broad-based Improvement in Spending Plans

The Future Spending indexes for the Up, Middle and Down Market segments all rose this month following declines for each of these income cohorts last month.

  • The Future Spending Index for Down Market households (incomes less than $22,500) turned in the biggest increase, rising to 106.9 in November from 102.6 in October. Stronger assessments of the value of investments and a pick up in home buying are the key drivers of that increase. Job security slipped a bit but remained near last month's elevated level, buoying the overall index for this segment.
  • The index for Middle Market households (incomes between $22,500 and $75,000) improved two points to 95.1 in November. This segment is benefiting most from an uptick in job prospects, lighter debt loads and elevated home buying.
  • Brighter views of the job situation, financial markets and debt loads bolstered the November Future Spending Index for Up Market households (incomes greater than $75,000). The index for this segment increased to 94.9 from 91.6 last month, boosted in part by a pick up in home buying.

Figure 2

Retail Forward Future Spending Index™
(December 2003 = 100)

Source: Retail Forward ShopperScape™.

The Retail Forward Future Spending Index combines households' current assessments of key drivers of spending across income segments, including the job situation, incomes, investments, debt levels, home buying, and seasonal factors to produce a forward-looking indicator of spending for the coming month.

SHOPPER INSIGHTS

Pull Back on Holiday Spending Intentions

Overall, shoppers are planning to spend less this year compared to last year. Last year's strong holiday performance—the best since 1999—will be tough to repeat. In fact, most shoppers are planning to spend about the same or less on gifts this year compared to last holiday. Any lingering effects of the recent natural disasters and higher fuel prices likely are two reasons why the pace of spending could come in weaker than in 2004.

  • Overall, a combined 13% of shoppers are planning to spend a lot/somewhat more this year on holiday gifts compared to last year, down from 17% last year (Figure 3).
  • Nearly half (46%) of all shoppers plan to spend about the same this year on holiday gifts compared to last year; this percentage is down slightly from last year's 49%.
  • In addition, more shoppers are planning to spend less this year on holiday gifts. Slightly more than one-third (36%) of all shoppers will be keeping a closer eye on their budgets during the upcoming holidays, up from 31% at this point last year.
  • Down Market shoppers are most cautious about their spending plans, with about one-fifth (21%) planning to spend a lot less than last year.

Figure 3

Which of the Following Categories Best Describes How Much You Think You Will Spend on Holiday Gifts This Year Compared To Last Year?



Source: Retail Forward ShopperScape™


Low prices on holiday gifts are a priority for all shoppers this holiday season. ShopperScape™ results indicate that the majority of shoppers are most likely to be concerned about finding the lowest prices for holiday gifts this year than they were last year (Figure 4).

  • More than half (52%) of all shoppers are more concerned about finding the lowest prices for holiday gifts this year compared to last year, down slightly from the 55% who expressed the same concern during the 2004 holiday.
  • Finding unique, one-of-a-kind gifts is more of a concern this year than last year for more than one-quarter (27%) of all shoppers. That is down a bit from 30% in 2004.
  • Twenty-seven percent of shoppers plan to spend more on gift certificates and gift cards, about the same proportion as a year ago.
  • The percentage of shoppers who intend to spend more on clothing (17%), toys/games (14%), electronics items (13%) and sporting goods (5%) is slightly lower than last holiday season for each of these categories.

Figure 4

Indicate how strongly you "Agree" or "Disagree" with each of the
following statements about your holiday gift shopping this year.



Source: Retail Forward ShopperScape™


Hurricane Effects Subsiding

Majority of shoppers report Hurricane Katrina and Hurricane Rita will not have an effect on holiday spending. The latest survey suggests that the initial shock of Hurricanes Katrina and Rita on shoppers' moods is quickly giving way to more optimism as it becomes clearer that the storms likely won't have a large impact on jobs and incomes outside of affected areas—and thus ability to spend—during the holidays.

  • In September, 42% of shoppers reported that the hurricanes would greatly/somewhat affect their holiday spending. A month later, ShopperScape™ data indicate that this percentage has decreased by more than half (Figure 5).
  • Similarly, the percentage of shoppers reporting that the hurricanes would not affect their holiday spending more than doubled in the span of a month. Sixty-two percent of all shoppers in October 2005 feel that Hurricane Katrina and Hurricane Rita would not affect their holiday spending, compared with 30% in September.
  • Only 18% of all shoppers are still not sure how the aftermath of the hurricanes will affect their holiday budgets, down from 28% a month ago.

Figure 5

Thinking ahead to the December holidays, how will
Hurricane Katrina and Hurricane Rita affect your holiday spending this year?



Source: Retail Forward ShopperScape™


Discretionary purchases to benefit.
As the impact of this year's hurricanes fades, fewer shoppers are planning to reduce their spending in key categories (Figure 6).

  • Only 21% of all shoppers plan to reduce their spending on vacations/travel, the most common category for which shoppers will make cutbacks. More than twice as many shoppers reported intentions to cut back in this category last month.
  • Less than half of the shoppers this month are planning to make spending cuts in entertainment outside the home, dining out, home decorating, consumer electronics, appliances and clothing, shoes and accessories as did those planning spending cuts last month.
  • In fact, sixty-nine percent of all shoppers do not plan to reduce their spending in any category, up from 37% in September.

Figure 6

Which of the following categories, if any, do you expect to reduce
your spending on due to Hurricane Katrina or Hurricane Rita?



Source: Retail Forward ShopperScape™



PURCHASING PLANS

Going Up: Gifts for the Holidays

In examining purchase intensions by category, November looks like it will be a more upbeat shopping month than September. As shoppers begin to prepare for the holiday season, many will be getting a jumpstart on their holiday shopping by purchasing popular holiday gifts. Retailers can expect an increase from last month in spending on toys/dolls/games, fine jewelry and pre-recorded video tapes or DVDs. Clothing will also be more popular this month than last as shoppers look to outfit themselves for the holidays or purchase clothing for gifts. Specifically, men's underwear, undershirts and socks, men's jeans, women's casual shoes (not athletic), boy's clothing and teen girl's clothing will see increases. Year-to-year differences however are generally flat to down with pre-recorded video tapes or DVDs recording the biggest slide (Figure 7).

Figure 7. Going Up


Source: Retail Forward ShopperScape™.

Going Down: Time to Put the Lawn to Rest

As winter approaches, fertilizer or grass seed and lawn care tools are on few purchasers' lists this month. Very few other categories are expected to record a notable decline from last month. Hair care products and vitamins/nutritional supplements register the greatest year-to-year declines in purchase intent (Figure 8).

Figure 8. Going Down


Source: Retail Forward ShopperScape™.

Votes Are In: Monthly Target Shoppers vs. Monthly Wal-Mart Shoppers

The votes are in. Monthly Target shoppers are a little bluer than Spot would lead us to believe. By a nose, monthly Target shoppers are more likely to be Democrats while monthly Wal-Mart shoppers are more likely to be Republicans.

 

Figure 9

Political Party Affiliations of Shoppers


Source: Retail Forward ShopperScape™.

POINT OF VIEW

Wal-Mart World™ Shopper Update

"Want to reach American shoppers? Go to Wal-Mart! The retailing giant attracts two-thirds of U.S. shoppers on a monthly basis. And the retailer is gaining traction with more shoppers. While the highest penetration is still in the down- and mid-market segments, three-quarters of high-income households shopped at a Wal-Mart store in the past six months. And half of them shop there monthly! But they shop there selectively—typically for low-priced food and other consumables. As Wal-Mart tries to become more relevant to a broader swath of shoppers it must also take care not to alienate its core target market."

Sandy Skrovan, Vice President and Manager of Wal-Mart World™ and
the Retail Forward Intelligence System™—Food/Drug/Mass program

For more information on the Wal-Mart World™ Shopper Update, November 2005 or the Retail Forward Intelligence System™ call Kathy Clarke at 614-355-4009 or email her at kclarke@retailfoward.com.

What's Retail Forward ShopperScape™?

Retail Forward ShopperScape™ focuses on today's consumers and their shopping behaviors. Retail Forward ShopperScape™ has been fielded since November 2003 to a sample of 4,000 consumers each month. The survey gathers timely, up-to-date information about where consumers shop and what they buy. Retail Forward ShopperScape™ is administered through TNS/NFO's online household panel, weighted based to be representative of U.S. households. For more information, call Kathy Clarke at 614-355-4009 or visit http://www.retailforward.com and select ShopperScape™ under Product & Services in the navigation bar located at the top of the home page to view sample reports and learn more about how to access ShopperScape™ information.




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