ShopperScape

To view this email as a web page, click here.



Welcome to the
ShopperScape™ Newsletter February 2009

SHOPPERS GO BARGAIN HUNTING

A few more shoppers this month are planning to spend more in the short-term than last month—up from 5% to 9%.  However, 55% of shoppers remain cautious about their spending plans and plan to curb their spending during the next month (Figure 1).

 

 

Figure 1

Intentions to Spend More, the Same or Less at Retail Stores during the
Next Month Compared with Last Year

Source: TNS Retail Forward ShopperScape™, February – December 2008 and January 2009

Shoppers' perceptions of their households’ financial health have improved marginally from December, especially regarding their debt levels—specifically credit card debt levels and monthly mortgage and car payments
(Figure 2).

  • Limited access to credit could be driving improvement in addition to belt-tightening.

Whether shoppers are managing their debt better or just not getting access to credit seems to be less related to short-term spending plans, however, than other factors, such as household income levels and worth of investments.  The worse off shoppers felt about their incomes and investments this month, the less prone they were to increase their short-term spending plans.

Despite unrelenting news about job losses, three-quarters of shoppers still feel at least as secure as, if not better off than, they did last year about their jobs.  The job-related percentages have remained fairly static since late fall even as job losses mount across the nation.

Figure 2

How Shoppers Perceive Household Financial Health Compared with Last Year

 
Mar-08
Apr-08
Oct-08
Nov-08
Dec-08
Jan-09
         
Job security of employed household members         
Much/Somewhat Better Off
23%
16%
17%
16%
14%
15%
No Change from Last Year
60%
63%
60%
61%
62%
61%
Somewhat/Much Worse Off
17%
21%
23%
23%
24%
24%
 
Household income level 
Much/Somewhat Better Off
38%
30%
28%
27%
28%
30%
No Change from Last Year
38%
43%
42%
43%
44%
43%
Somewhat/Much Worse Off
24%
27%
30%
30%
28%
27%
 
Credit card debt level 
Much/Somewhat Better Off
29%
23%
23%
23%
21%
24%
No Change from Last Year
50%
52%
51%
52%
54%
52%
Somewhat/Much Worse Off
21%
25%
26%
25%
25%
24%
 
Monthly mortgage and car payments 
Much/Somewhat Better Off
22%
15%
17%
16%
16%
17%
No Change from Last Year
63%
67%
65%
69%
69%
70%
Somewhat/Much Worse Off
15%
18%
18%
15%
14%
12%
 
Worth of household members' investments 
Much/Somewhat Better Off
25%
16%
10%
9%
8%
10%
No Change from Last Year
49%
45%
38%
38%
41%
39%
Somewhat/Much Worse Off
26%
39%
52%
53%
51%
52%
 
Value of my home 
Much/Somewhat Better Off
29%
20%
17%
14%
13%
14%
No Change from Last Year
49%
48%
49%
50%
51%
50%
Somewhat/Much Worse Off
22%
32%
34%
36%
36%
37%

Source: TNS Retail Forward ShopperScape™, March, April, October, November and December 2008 and January 2009

Although shoppers are pulling back on spending, one-third of them report plans to take advantage of more clearance sales this year vs. last year (Figure 3).

  • The Middle Market, which represents half of shopping households, is more likely to plan to boost its clearance sale shopping.  As a result, retailers serving this market such as value department stores should experience better traffic than others, albeit at the cost of margins.

Figure 3

How Many Clearance Sale Purchases Plan to Make Compared with Last Year

 
All Shoppers January 2009

Down Market
(< $22,500)

Middle Market ($22,500 to $84,999)
Up Market ($85,000+)
Many more/somewhat more
33%
32%
34%
29%
About the same
47%
40%
47%
55%
Somewhat fewer/much fewer
12%
17%
12%
10%
Do not make clearance sale purchases
8%
12%
7%
6%

Highlighting indicates signficant differences among income segments.

Source: TNS Retail Forward ShopperScape™, January 2009

BABY, THERE AIN'T NO RIVER WIDE ENOUGH...

Shoppers—especially female shoppers—plan to cut back on Valentine’s Day spending this year.  However, more shoppers than in the past three years are participating in Valentine’s Day, which could mitigate the negative impact associated with decreased spending plans (Figure 4).

 

 

Figure 4

Compared to Last Year, Do You Plan to Spend More, the Same, or
Less This Year on Gifts for Valentine's Day?

 
Male Shoppers
 
Female Shoppers
 
2006
2007
2008
2009
 
2006
2007
2008
2009
Much More/Somewhat More
8%
7%
12%
7%
 
7%
9%
6%
4%
About the Same
46%
52%
44%
44%
 
41%
44%
42%
38%
Much Less/Somewhat Less
13%
10%
14%
22%
 
15%
12%
17%
24%
Do not Purchase gifts for Valentine's Day
34%
31%
30%
27%
 
38%
36%
35%
34%

Source: TNS Retail Forward ShopperScape™

Leading Valentine’s Day categories are still greeting cards, candy and flowers, but spending intentions suggest that greeting cards will fare better than candy this year.  More men intend to purchase greeting cards and fewer women intend to buy candy for their valentines vs. last year (Figure 5).

  • Flowers will remain the second-most-popular present from men.  However, fragrances are gaining popularity with men this year  That being said, cautious spenders may seek more affordable options than roses and Chanel.

Figure 5

Percentage Planning to Purchase Gift for Valentine's Day*

 
Male Shoppers
Female Shoppers
 
2006
2007
2008
2009
 
2006
2007
2008
2009
Greeting Cards
60%
69%
61%
66%
69%
81%
73%
70%
Flowers
40%
49%
49%
48%
12%
15%
12%
11%
Candy
35%
44%
40%
41%
44%
59%
55%
49%
Fine Jewelry
9%
10%
12%
12%
5%
4%
5%
4%
Fragrances/Cologne
8%
6%
6%
11%
7%
10%
9%
7%
Gift Cards
NA
NA
8%
10%
NA
NA
10%
9%
Clothing/Shoes
7%
5%
7%
8%
7%
8%
7%
7%
Women's Lingerie
6%
6%
8%
8%
7%
8%
7%
7%
Consumer Electronics
3%
3%
5%
6%
4%
5%
5%
5%
Men's Underwear
3%
3%
4%
5%
6%
9%
8%
5%
Costume Jewelry
1%
2%
4%
5%
2%
4%
3%
2%
Sporting Goods 
2%
3%
3%
4%
2%
4%
3%
2%
Other**
16%
16%
14%
13%
23%
25%
20%
14%

*Among shoppers planning to purchase gifts for Valentine's Day
** 2008 and 2009 not comparable with 2006 or 2007 since gift cards added as a category.

Source: TNS Retail Forward ShopperScape™, January 2006, 2007, 2008, 2009

ShopperScape™ members will receive a more detailed analysis of post-holiday shopping, including sections on gift cards and gift returns. ShopperScape™ members also can request assistance in custom analyses of this information by contacting Rachel.McGuire@tns-global.com or Mandy.Putnam@tns-global.com.


POINT OF VIEW

Who Benefits from Circuit City’s Demise?

By tossing about $10 billion in sales up for grabs, the closing of Circuit City will have a major impact on the competitive environment for consumer electronics retailing. Results from TNS Retail Forward ShopperScape™ suggest Best Buy has won round one in the fight for Circuit City’s once-regular customers. Walmart should benefit going forward though the deepening recession hasn’t yet spurred more regular Circuit City shoppers to shift their CE spending to Walmart. Target and regional and local specialty CE retailers also are positioned to gain from Circuit City’s pain. All the combatants will need to adjust to some new realities in this shifting economic and competitive environment.

Nick McCoy
nmccoy@retailforward.com

Steve Spiwak
sspiwak@retailforward.com

 

For more information about RFIS reports and ShopperScape™, please contact
Katherine R. Clarke at kclarke@retailforward.com or 614-355-4009.


What's TNS Retail Forward ShopperScape™?

TNS Retail Forward ShopperScape™ focuses on today’s consumers and their shopping behaviors. TNS Retail Forward ShopperScape™ has been fielded since November 2003 to a sample of 4,000 consumers each month. The survey gathers timely, up-to-date information about where consumers shop and what they buy. TNS Retail Forward ShopperScape™ is administered through TNS’s online household panel, weighted based to be representative of U.S. households. For more information, call Kathy Clarke at
614-355-4009 or visit http://www.retailforward.com/retailintel/ss_default.asp.



Two Easton Oval
Suite 500
Columbus, Ohio 43219
Voice: 614 355 4000
Fax: 614 355 4059

http://www.retailforward.com


To subscribe to the Monthly ShopperScape Newsletter™ or other TNS Retail Forward newsletters, click here

If you would like to stop receiving the ShopperScape™ Monthly newsletter, please edit your content preferences here.