ShopperScape

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Welcome to the ShopperScape™ Newsletter October 2005

PREDICTIONS
  • Look for spending on other goods to drop as gas prices rise.
  • But, don't expect online shopping habits to change dramatically as a result of the change in gas prices.
  • Expect effects of the hurricane to ripple through short-term spending plans enough to cause some motion sickness this fall especially in the entertainment sectors.
  • Anticipate that charitable contributions given for hurricane relief will dampen discretionary spending elsewhere short-term especially among Down Market contributors.
  • Watch for consumers to be focusing more on how they are going to pay their heating bills and put food on the table this winter as they anticipate rising prices in those areas as well as rising gasoline and building materials prices.
  • Keep an eye on consumers' moods as the holiday draws nearer because so far Mother Nature's fury has reigned in spending plans for many.
  • Expect consumers to be more likely engaged in reading a good book than in redecorating for the holidays this month.
HOT OFF THE PRESS

Gas Prices Up, Spending Down

Due to the recent rise in gas prices, consumer spending is down. More than half of all shoppers report spending much/somewhat less due to the increase in prices at the pump (Figure 1).

  • Nearly one-third (31%) of all shoppers are spending much less due to the increase in gas prices. Down Market shoppers are seeing the biggest impact in spending, with 46% spending much less. This compares to 33% of Middle Market shoppers and only 18% of Up Market shoppers.
  • More than one-third (36%) of all shoppers are spending somewhat less due to the rise in gas prices. While Down Market shoppers are the most likely to spend much less due to the increase in prices at the pump, Middle and Up Market shoppers are somewhat curtailing their spending due to rising pump prices.

Although some consumers are turning to online shopping to cut back on gas, most shoppers claim their online shopping has not changed due to the increase in gas prices.

  • Only 16% of shoppers have changed their online shopping habits in an effort to save money on fuel prices. Five percent of shoppers have found they are shopping online much more due to the increase in gas prices, and 11% are shopping online somewhat more.
  • On the other hand, 60% have not changed their online shopping habits. Almost one-quarter (24%) of all shoppers do not participate in online shopping at all.

Figure 1


          Source: Retail Forward ShopperScape™.

OCTOBER CONSUMER OUTLOOK

Hurricane Ripple Effects Hit Spending Plans

Retail Forward's Future Spending Index turned sharply lower in October, indicating that shoppers intend to curtail their spending this month. The index dropped to 94.0 from 104.6 in September (Figure 2).

"The economic side effects of Hurricanes Katrina and Rita have sent a collective shudder through the consumer sector," said Steve Spiwak, an economist with Retail Forward. "Higher energy costs are the main culprit for the falloff in spending intentions for October. But the storms also have heightened concerns about job security and the direction of equity markets, contributing to the soft near-term outlook."

In fact, this month's ShopperScape™ results show that higher gas prices and charitable contributions in the wake of the hurricanes currently are causing a majority of shoppers to think twice about opening their wallets. The sectors that should bear the brunt of any spending cutbacks are entertainment-related, such as vacations and eating out. And while there is still a lot of uncertainty about the longer-term effects, results also suggest that the hurricane impact likely will diminish as the holidays approach.

Up and Middle Markets Dip Most

October's falloff in spending plans is due to greater pessimism among Up and Middle Market households, segments that had exhibited some strength in recent months. Interestingly, plans for Down Market households held nearly steady. This is partly because spending plans for the Down Market segment had already fallen steeply in the prior two months in response to the impact of rising energy costs.

  • The October Future Spending Index for Up Market households (incomes greater than $75,000) slid to 91.6 from 98.1 in September. A gyrating stock market in the aftermath of the hurricanes has increased worries about investment worth. Coupled with a slowdown in home buying, this is restraining the willingness to spend in this segment. At the same time, Up Market households reported that incomes were better than last year, offsetting the impact of elevated gasoline prices and cushioning the decline in October spending intentions.
  • The index for Middle Market households (incomes between $22,500 and $75,000) dropped from 110.9 in September to 93.2 in October. The mood in this segment is decidedly more downbeat, with assessments of jobs, incomes, debt loads and investments moderating from last month. Middle Market home buying also decreased from September's sharp increase.
  • While ShopperScape™ results indicate that higher gasoline prices have had a disparate impact on household cash-flow among the less-affluent, the spending index for Down Market households (incomes less than $22,500) held nearly steady at 102.6 in October. Views of the job situation—the key driver of spending in this cohort—improved this month, offsetting softer growth in disposable incomes.

Figure 2

Retail Forward Future Spending Index™
(December 2003 = 100)

Source: Retail Forward ShopperScape™.

The Retail Forward Future Spending Index combines households' current assessments of key drivers of spending across income segments, including the job situation, incomes, investments, debt levels, home buying, and seasonal factors to produce a forward-looking indicator of spending for the coming month.

SHOPPER INSIGHTS

Effects of Hurricane Katrina on Consumer Spending

Donations and charitable contributions causing some to cut back spending. The majority of shoppers have made some type of donation or charitable contribution to the victims of Hurricane Katrina. While the donations made have caused a significant percent of shoppers (47%) to cut back, more than half of all shoppers (54%) have not cut back their spending at all (Figure 3).

  • Monetary donations have been the most common (53%) to aid Hurricane Katrina victims. Not surprisingly, Up Market shoppers have made more monetary donations (66%) compared to Middle and Down Market shoppers.
  • Combined, 38% have donated non-monetary items, volunteer time and other contributions.
  • More than one-quarter of all shoppers have not made a donation or charitable contribution.
  • The slight majority of shoppers (54%) have not cut back spending at all as a result of their contributions. On the other hand, 47% of shoppers have cut their spending to some extent. One-quarter of all shoppers have cut their spending a little bit, 16% have cut their spending somewhat and 6% have cut their spending quite a bit.
  • Of those who have cut back their spending, Down Market shoppers are the most likely to cut their spending followed by Middle Market shoppers and Up Market shoppers.
Figure 3



Source: Retail Forward ShopperScape™


Vacations/travel will see the biggest cut back due to Hurricane Katrina. ShopperScape™ results indicate that a large percentage of shoppers plan to reduce their spending on vacations/travel. Dining out and entertainment outside of the home also will see reduced spending as a result of Hurricane Katrina (Figure 4).

  • Forty-five percent of all shoppers expect to reduce their spending on vacations/travel as a result of Hurricane Katrina's effects. Dining out and entertainment outside of the home will also see a decline, with approximately one-third of all shoppers reducing their spending in both categories.
  • Consumer electronics and clothing, shoes and accessories will experience a decline in spending by 23% of all shoppers. Home decorating will see a similar decline.
  • On the other hand, 37% of all shoppers do not expect to reduce their spending in any category because of Hurricane Katrina.

Figure 4

Which of the following categories, if any, do you expect to reduce
your spending on due to Hurricane Katrina?



Source: Retail Forward ShopperScape™


Shoppers are anticipating an increase in the price of gas due to Hurricane Katrina. Shoppers are expecting to pay more for a number of products due to the effects of Hurricane Katrina. As gas prices soar, 95% of all shoppers expect increases at the pump. Heating fuel and food also are anticipated budget busters according to many shoppers (Figure 5).

  • Nearly all shoppers expect to see an increase in gas prices due to the effects of Hurricane Katrina.
  • Sixty-five percent of all shoppers are anticipating higher heating bills as we quickly approach the winter months.
  • The majority of all shoppers, particularly Middle Market and Down Market shoppers, expect the cost of food to rise as well and a large percentage (46%) of consumers anticipate increases in building materials' costs.
Figure 5

Which of the following products, if any, do you expect to pay more for due to Hurricane Katrina?



Source: Retail Forward ShopperScape™

Effects of Hurricane Katrina on holiday spending are split. With the holidays quickly approaching, many shoppers are mindful of how Hurricane Katrina will affect their spending. While some shoppers feel the hurricane will have an effect on their holiday spending, others just are not sure yet (Figure 6).

  • Down Market shoppers are most likely to anticipate Hurricane Katrina greatly affecting their holiday spending. This segment is more than three times as likely as Up Market shoppers to anticipate an effect.
  • More than one-quarter of all shoppers feel the hurricane will somewhat affect their holiday spending. This percent is the highest among Up Market shoppers (30%), followed closely by Middle Market shoppers (28%).
  • Hurricane Katrina is not anticipated to have an effect on holiday spending for nearly one-third of all shoppers. However, 28% of all shoppers are not sure how Katrina's affects will impact their holiday spending.

Figure 6

Thinking ahead to the December holidays, how will Hurricane Katrina
affect your holiday spending this year?



Source: Retail Forward ShopperScape™


PURCHASING PLANS

Going Up: Not Much Good News

Very little upward movement occurred for purchase plans between September and October. Books represents the single category that registered above one percentage point difference but the category's year-to-year difference between October 2004 and October 2005 still was slightly down. In apparel categories women's accessories, casual tops and costume jewelry held their own, suggesting that women may be planning to update current wardrobes through accessorizing and buying new tops rather than buying complete outfits (Figure 7).

Figure 7. Going Up


Source: Retail Forward ShopperScape™.

Going Down: Not Terrible News

Of no surprise children's school supplies buying plans drifted downward from last month now that the kids have settled into the school year. Home office supplies also slipped.

Showing the largest decline from last year is the paint category, which may portend weaker interest in home decorating. Home decorating usually begins with paint and less interest in buying paint could be a sign that relatives visiting for the holidays will find themselves surrounded by last year's furnishings (Figure 8).

Figure 8. Going Down


Source: Retail Forward ShopperScape™.

 

POINT OF VIEW

Consumer Electronics Industry Outlook

"Best Buy continues to lead in the consumer electronics industry, with its latest initiative being its customer-centricity program, while other top players are generally holding their own. Opportunities for growth still exist, but only for retailers that are capable of educating shoppers and facilitating the shopping process for key products and technologies. Retailers can also find growth by stepping out of the superstore box, providing opportunities in turn for suppliers that are willing to partner with their retail customers and help identify and fulfill underserved consumer segments."

Geoff Wissman, Vice President and Manager of the
Retail Forward Intelligence System—Homegoods program

For more information on the Consumer Electronics Industry Outlook, August 2005 or the Retail Forward Intelligence System™ call Kathy Clarke at 614-355-4009 or email her at kclarke@retailfoward.com.

What's Retail Forward ShopperScape™?

Retail Forward ShopperScape™ focuses on today's consumers and their shopping behaviors. Retail Forward ShopperScape™ has been fielded since November 2003 to a sample of 4,000 consumers each month. The survey gathers timely, up-to-date information about where consumers shop and what they buy. Retail Forward ShopperScape™ is administered through TNS/NFO's online household panel, weighted based to be representative of U.S. households. For more information, call Kathy Clarke at 614-355-4009 or visit http://www.retailforward.com and select ShopperScape™ under Product & Services in the navigation bar located at the top of the home page to view sample reports and learn more about how to access ShopperScape™ information.




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